Our Operations

  • Installation is handled by a competent engineer.
  • All devices on our database are constantly monitored
  • A team of DEDICATED employees are in charge of tracking.
  • Robust relationship with the relevant authorities across the country
  • A dedicated customer care hotlines are provided.
  • Data are stored on site and offsite (ERPNext) via cloud computing accessible 24/7
  • Data are stored with unique identifier (Car Registration Number)
  • Customer Care Agent(s) immediately notify the tracking Officers: 2 people are notified for operational efficiency.
  • The state of the vehicle and location are immediately checked.
  • The car is immediately immobilised (within 8-10minutes)
  • The nearest police recovery/investigative team is contacted immediately.
  • Activate the Auto-tracking mode and track vehicle every 3 minutes
  • Relate information to and liaise with Recovery Officer.
  • Liaise and update Insurance Company contact person
  • Write an incident report and forward copy to the Insurance company